Cons: "I wish there was air conditioning. It was very warm ok the plane."
Pros: "Seats were very comfortable and so were the entertainment options"
Cons: "The food was really sub-par in terms of quality. Also the it took over an hour for bags to come through which if we are flying business is a little sub-par"
Cons: "Unprofessional boarding stuff in jfk ,not helpful & one of them was really rude.but cabin crew are nice . I will never recommend to anyone & I don’t think so I will travel again cathey pacific airlines.thanks"
Pros: "Seats are alright... good thing I don’t have a seatmate so I have a little bit more room to move."
Cons: "I miss the free giveaways or little travel gifts that they used to give."
Pros: "CX crews are professional as they are very customer oriented"
Cons: "The ground services in Melbourne airport was really bad! Chaotic arrangements for boarding and especially unpleasant staffs!"
Pros: "The crew on Cathay Pacific is always first class."
Cons: "These particular planes did not have outlets to charge my smartphone. Only USB chargers which didn't work very well."
Cons: "They did not provide water very frequently in flight. Food was satisfactory."
Cons: "A very old product in the CX fleet. The old exonomy seat is terrible. Service was not attentive. Entertainment system was not responsive. CX is definitely going downhill."
Pros: "Crew provided excellent service, seats were comfortable and food and drinks were great."
Pros: "I had three previous satisfying flights in this airline- this one was not so and unfortunately it was a long flight."
Cons: "Tris time thenplane felt old, my headset didn’t work, the food was not satisfactory ( I ordered vegetarian), and the staff was just not very friendly."
On the flight back the seats where very uncomfortable, they where so bad that my back started to hurt after the first 2 hours. I can sit in a wooden chair for 2 hours. But these where just horrible, it just shows how cheap the airline has become. And the cabin was heated all those people in a heated cabin during a night flight. It was clear the climate control was not working. To top that off you are not even offered a glass of water, these people are animals.
We purchased a Go First Pass for 10 Euros each so we could board first, but everyone was able to board at the same time so we wasted 20 Euros. The flight left ab out 15 minutes late and was not allowed to land at Healthrow so we had to circle Heathrow for about 45 minutes. This caused us to almost miss our flight from Heathrow to Atlanta.
Once the boarding sign went on and all passengers gathered in line, we were left waiting standing up for almost an hour because there was a delay.
It would be nice to have vegan options for meals. The entertainment was not working on the the way to Austria. It was only available near the end of flight to Canada. The service was excellent.
The business class layout on this plane is tightly packed and atrocious with no sense of privacy.
Pros: "I didn’t like anything"
Cons: "The female FA gave me an attitude when I asked about moving to a window seat"
Cons: "The flight itself was absolutely fine but we are very unhappy with the what lastminute.com did regarding our tickets. (As you will see when you look at the notes for our case). We shall be seeking legal assistance upon the return from our holiday & contacting you/lastminute.com for compensation."
Cons: "Check in was a mess. I paid for a seat but was given a seat at the back. Fortunately, I had the print out and insisted to Ck it."
Pros: "Pleasant crew. Clean plane."
Cons: "Leaving on time (we were an hour late because of a discrepancy between number of passengers checked and number on board.) Would be nice to have at least a complimentary bottle of water."
Pros: "Crew were ok. But flight was delayed and cabin was very warm."
Cons: "If airline informs of delays, cooler cabins"
Cons: "Due to flight delay, I had to skip dinner. If could have been nice to supply light meal in case of major delay resulting landing after time when most restaurants closes..."
Pros: "It is very disappointing that the I have been charged for my luggage. I have been allowed one peace suitcase from London to Stockholm. I was allowed from London but on return British Airways check in staff charge me unlawfully."
Pros: "Flight 100% punctual, seats comfortable, cabin super clean, crew friendly and professional"
Cons: "40 minutes before landing I wanted to use the toilet but was refused because the seat belt lights were on. So I had to wait till landing. Wasn't really much turbulence at all."
Pros: "comfortable seat, tasty food, pleasant attendants"
Cons: "Overly focused on pre-birding security while handling it in a very amateur way in Bud. Water and Food service offered for lunch and then not even a glass of water for 8 hours. Poor entertainment options."
Cons: "Missed my connection to Amsterdam in London because flight was delayed in New York. Flight from Amsterdam cancelled the night prior to departure. Rebooked on a flight that was highly inconvenient. No compensation from BA for stress, inconvenience and wasted time."
Pros: "Cabin relatively new. Leg room in economy adequate. Cabin crew pleasant"
Cons: "Zero checked baggage allowance!! CDN$70 for first checked bag if booked before hand, $113 per checked bag if paid at airport!! All food and drink on this 4 hour flight from London to Santorini must be paid for!! No peanuts. No cup of soda/pop. Maybe a small plastic cup of water. Bring your own iPod or tablet. No seatback entertainment! On Airbus with very limited overhead hand baggage capacity. Roundtrip cost of this 4 hour flight CDN$800 per person booked 3 months in advance, not much less than transatlantic flight of almost twice the time from Toronto to London on Air Canada Boeing 787 with loads of overhead luggage capacity, free first checked bag, 8 inch screen seat back entertainment system, charging ports, one major meal with wine / beer, unlimited pop, plus snack. A real shocker to get Ryanair amenities on this British Airways flight which was no bargain."
Cons: "Screens were difficult to maneuver. In some instances wouldn't open."
Pros: "On time"
Cons: "Overhead luggage compartments broken and taped shut. Delay in boarding. Nothing offered not even water. Except items to be purchased. No frills airline at non budget price"
Cons: "Flight delayed missed connection out of London heathrow to Budapest."
Pros: "Speech from the pilot. Only person to explain the situation during the 4hour delay"
Cons: "Everything. Poor customer service. Atrocious service. Would not recommend"
Pros: "Both airports service was catastrophic. Waiting for the stairs, or waiting for the takeoff clearance due to lack of staff in tower (?!?). Very unprofessional from airports with serious trafic"
Pros: "Crew bright polite and friendly. Professional"
Cons: "Not being easyjet. Terribly inefficient self check in for bag drop. Manchester airport appalling as usual. Not enough easiest staff to help with machines going wrong all time. Huge slow queues. Stupid idea for these machines. Slower than old system and you still need to pay staff."
Pros: "Respectful pilot and cabin crew, flight was all in all very smooth and no inconvenience"
Pros: "Efficient. Got me too my destination with my luggage as soon as possible."
Cons: "Thin, hard seat, became uncomfortable after 10 minutes. They need more padding in the seat. Even though I was very tired, I found it impossible to doze because of the angle of the seat and lack of foam in headrest. Made a 2 hour flight quite unbearable even though I paid for extra legroom. Is foam an expensive luxury / too heavy?"
Pros: "Wide seats with plenty of legroom, but we were on an exit isle."
Cons: "Felt like we were being herded like cattle"
Pros: "Great staff, easy luggage boarding"
Cons: "No free water on board. The mess getting to the plane and no one hour boarding info. Just board now."
Pros: "We left about 30 minuets late but flight was great and landed about 25 minutes late"
Pros: "Easy boarding. I like having to wait in lounge and they tell you which gate to go to board."
Cons: "Nothing just know 1 bag only carry on. Pay for anything more. 1 bag means purse daypack etc."
Cons: "40 min departure delay due to Stanstead airport unable to allocate the usual landing slot before we left Glasgow."
Pros: "the price"
Cons: "The members at the checkin desk did not speak english well and would not do a required visa check that the website said needed to be done to validate our boarding passes."
Pros: "The crew was kind."
Cons: "I had to buy a plus ticket for my luggage, but I bought a priority before. I don’t like it."
Cons: "The flight was 2 hours late, boarding incredibly unorganized, and instructions from the flight crew were not understandable"
Cons: "Airplane was very hot when boarding and didn’t cool down till about 20 minutes before landing."
Pros: "Fast and efficient"
Cons: "Check in is a nightmare, questions are crazy even though you have paid extra for priority and 10kg carry on still had to check it in under the plane"
Pros: "Queue was long but still boarded quickly,"
Cons: "Providing even simple entertainment for kids e.g. colouring sheets would have helped them cope with the flight."
Pros: "Great experience at Tenerife airport. Fast, efficient check in and through security with ease. Boarding was ok and on time."
Cons: "Plane seats are very uncomfortable. I thought it was just me on the way out but it was as bad on the return and even my husband was complaining of being uncomfortable. The seats made this journey seem much longer than our 9 hour flight to Florida earlier in the year and the backs of my legs still haven’t recovered from yesterday’s flight. I am 5ft 1in and the seats are too high off the floor and too deep for my legs to be comfortable and not have too much pressure in the wrong place. They need foot rests to allow legs to be raised and pressure eased."
Cons: "Delayed, then slow luggage reclaim (I believe that's your problem rather than the airport)"
Pros: "Very good"
Cons: "i' sat in row 10 with aspare seat next to me, my wife is in row 32 with 2 empty seat s next to her.Otherwise all good."
Cons: "This is my first time to fly with Ryan Air with unforgettable exciting experience. Check in T2A and depart at 'T2B , no flight details ."