Seating and zone. The minor I went with didn’t even seat close to me
My seat 3G did not go down fully and the buttons were not working properly
Food has been disappointing in both legs of flight to india
Great staff great experience, made a 2 hour delay very bearable
Great staff, great experience, made a 2 hour delay very bearable
Food was the worst I’ve had on a VA flight. Normally it’s a lot better
I was my pleasure to fly virgin on my birthday for my first solo trip ever 🫶🏼
These are one of the older seat arrangements facing away from the windows! Not particularly convenient sets. No storage spaces. NO COAT HANGING HOOKS. Inconvenient business class seat compared to any other airlines of similar class. Staff are excellent! Extremely professional, friendly. Food is good too.
Overall, flight was excellent but check in was very slow for Premium Economy. Economy queue was shorter but we weren't allowed to use it.
The staff was not very polite but the flight was very very nice and comfortable and the entertainment was great
Even through the flight was delayed due to storms near IAH The flight was great! The crew was so hospitable and professional
I flew from Santa Fe to Denver to catch a flight to London and the transfer of my luggage on arrival at Denver to the London flight worked perfectly. The crew on the ground and on board for the London flight were so friendly and efficient.
Boarded early; and arrived home 40 mins early. After a long flight, it’s nice to be back home early. These flights have no amenities; no snacks. So need to bring your own
Boarded early, left early, arrived 40 mins early! A win win for me!
New plane was lovely. Crew customer service is always lax but expected. Kraft on time and arrived safely.
These airplanes should be illegal. The seats are two tight, it is a safety issue. Wheelchair support was ridiculously slow. We almost missed our flight.
It was a short flight so I was expecting too much
Horrifying Almost 2 million miles. Bring your own food and drink. One coffee or drink every three hours. Have to order meals on app more than 24 hours ahead Tiny and dirty bathrooms
Flight was delayed but more than 90 minutes. This caused me to miss my available windows for pick-up by a friend. I had to pay $125 for an uber back home from the airport which was an added expense that I had not budgeted for my trip. Staff was friendly.
Uncomfortable plastic seats even in premium economy. No free wifi. Even paid wifi was spotty to nonexistent. Bad food. Much worse than economy on foreign carriers like Qantas.
Vegetarian food option was very poor. Effectively, overcooked rice ("risotto"). Zero protein which is always disappointing with no vegetables and poorly seasoned. Basically had lots of carbs on 6-hour flight. Not acceptable for business class in 2026. Flight was otherwise very good.
Small plane. Tight seating . What can one say except that it was fast!
I sat in the first row behind first class. There was plenty of legroom. The entertainment was great. I saw two excellent movies and one episode of a sitcom. Also enjoyed the flight tracker.
OK overall. Flight was delayed Crew on flight was good
On time, only a little turbulence, very competent and caring attendants. Clear information.
Late late late. Delayed and arrived an hour late for a 1 hour 45 minute connection. Every time. Poor record for this company. I try to fly any other carrier first.
The flights are literally always delayed arriving, boarding and taking off so they are always late for the connection. I planned ahead so I was okay but many others aren't. The food was terrible. The staff was very pleasant. I appreciate boarding back to front.
The crew was friendly. The plane was comfortable. In-flight wifi didn't work well at all. The ride was quite turbulent but understandable given the weather.
My issue is with the SkyWest terminal. The flight was not listed on the main airport flight screen list, and I had to do a Google search to locate the terminal and gate. We had to ask several airport employees where to locate the phantom gate. The airport did not provide adequate signage and was confusing. When we arrived, there was one vendor providing services that quickly closed, leaving zero options for food and drink while we waited hours for our delayed flight. The crew that assisted with check-in and boarding was VERY friendly.
Economy seats a bit small but other than that it was all good.
Since we started at syr the service, crews, and flights were just excellent
It was fine for what it was. It’s not luxury travel but it was efficient, for the most part. Having my carry-on transferred into luggage however, was unwelcome.
Jet blue is always good - the one weird thing was that they started boarding about 20-30 minutes before the official boarding time on the app. Just something to be aware of!
We had better-than-average leg room and I loved the access to shows and movies. During boarding, we could not hear the agent even though we were close to the boarding door, which was kind of scary when we realized that half of the passengers had already boarded. Also, the entertainment was awesome, but I could not hear the movie as well as I would have liked, because my headphones were crappy. It would have been better if I could connect my own ear buds via Bluetooth or if JetBlue provided headphones.
On time, friendly attendants, quick wheelchair assistance and help checking in bags. Also appreciated change in seats, more forward to make it easier for my 97 year old mother to board and exit the plane. Thank you, JetBlue!
Flight did not have onboard charging and TV screen flickering.
I was seated next to an autistic child who was out of control and had a child behind me kicking my seat for most of the trip. I will never fly JetBlue again. Ever. I don't care how cheap it is. It's terrible.
Boarding process was terrible. No assigned seat until the gate, then a long line to get seat assignment.
This was the first flight I've taken since pre-pandemic. I was pleased with how orderly the boarding and disembarking went. The seats were comfortable. I loved that there was no "first class'. The attendants and passengers I met were all very friendly and welcoming.
Boarding was easy. Provided drinks and snacks. Good aircraft and staff
Lovely big plane. Excellent take off and landing. Cabin crew were so nice. Flight in time no delays
Because our ABZ-LHR flight was cancelled by BA for reasons they refuse to tell us--not weather--we did not make this flight and were booked on the following day. BA offered no assistance to us on the phone or in the airport, and we had to find a hotel at Heathrow on our own.
Horrible - flight was delayed by 6 hours - we boarded, were made to de-board due some technical fault; aircraft changed; special meals request on new flight - all went awry. Landed in Dulles airport; breezed thru immigration; as Business Class passengers or baggage was delivered almost 90 minutes after landing; air tags indicated the bags were just near the carousel but the unhelpful BA staff - Maria and Ghina refused to give any update - palming it off on some imaginary invisible “manager” despite air tags evidence showing it right there. So about 50-60 passengers waiting and getting infuriatingly impatient for their bags coz one container was not delivered. Finally after much argument by some other passengers Maria condescended to go to the “ramp” and within 5 minutes the baggage was delivered miraculously. Question is why couldn’t she have done it one hour earlier ? Poor poor experience once again on Business Class BA.
Cheap Flight Fares would not provide booking info. I canceled the reservation and we arbitrated with American Express. They provided erroneous info to Amex and it was determined that C.F.F. deserved the price of the ticket. Worse experience I've ever had.
Seating space is appalling. Seats and all surrounding area in "Economy" is built for individuals shorter than 4' 10" and below 120 lbs. Ridiculous. While I'm not expecting fine dining, the food was the worst airplane food that I can recall.
Business class lounge for my gate was closed and no email was sent, causing me to walk back and forth to different gates, etc for over 20 minutes one way. Flight entertainment was mediocre with very poor choices especially for business class cabin. Original flight was cancelled and rebooking was difficult and no reason given for cancellation.
Very comfortable flight and simple and directed one way and back. Amazing price.
We loved our flight attendant, Emma from Scotland, the meal and entertainment offerings were wonderful, the flight was smooth, and enough leg room to stretch. We would fly with you again!
Los Angeles to London. 25th of April 2026. Business class. I was flying backwards with a complete stranger snoring next to me. In Business class. Males and females, strangers lying next to each other. Seats were backwards. I paid for comfort. I got dizziness and stress.
Long line with check in at the DIA British Airway counter.
