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Pros: My bag was lost!

Cons: To have my bag delivered

Pros: Not a lot.

Cons: Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund.

Pros: A350, smooth and quiet. Nice plane

Cons: Seats in business are a little crowded and close together. opening to get in and out of seat is minimal

Cons: Boarding process could have been smoother

Cons: Staff were unhelpful and ran out of many food items by the time we were served - meaning that there wasn’t anything available for us to eat as we don’t eat eggs. The check-in was stressful and staff were keen to help - unprofessional and unsatisfactory.

Pros: Excellent service!

Pros: The crew looked after us well

Cons: It was all good

Pros: Decent crew, nice snacks.

Cons: Wifi shonky - didn’t work most of the way. Entertainment app didn’t work. Lengthy delay.

Cons: Check in slow.

Cons: The food. We waited too long to take off and there was no announcement why we were sitting on waiting...

Pros: Crew was good. Boarding was good.

Cons: Seats not that comfy.

Cons: Worst possible gluten-free meal. Other airlines do it better. One CFAN make a sauce to put on chicken - it doesn't have to be boiled or microwave into a piece of rubber, with plain rice and a couple of boiled carrots. This isn't just gluten-free, it's complete allergen-free which is quite different

Cons: Some form of entertainment

Cons: Missed our connection because of problem w jetway

Pros: The crew was really good

Cons: Perhaps seats just a bit more confortable. Overall a very good airline

Pros: Overall good flight

Cons: Free snacks and drinks

Pros: The most comfortable coach seats I've ever been lucky enough to sit in (aisle and window in the first row of economy)! First time flying an A340-600, it's a great plane for a long trip.

Pros: The crew was cranky at the beginning of the flight.

Cons: More space!

Pros: on time; boarding was smooth; leg space was good

Cons: wifi was not working; food was below average; movie selection options poor

Cons: One cookie with tea is not enough at this time of day! Especially if there had no chance to eat dinner before the flight.

Pros: Great crew.

Cons: Ran out of business class meal. Substituted a Econ class.

Cons: Information on arrival time was not correct

Pros: The crew was pleasant

Cons: Baggage checkin & flight boarding was slow & disorganized.

Pros: KLM STAFF WERE VERY PROFESSIONAL

Cons: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Pros: ON time Flight

Cons: Nothing

Cons: Seat 26 beside exit but cold air passing through the door/fuselage made the overnight flight very cold and uncomfortable. Very disappointing.

Cons: Their app wouldn't let me pay for a checked bag early so I was charged almost double the cost!

Cons: Missed our connection because of problem w jetway

Cons: Still don’t have my luggage yet

Pros: Crew good and seat OK but not exceptional for business class

Cons: Food was average - main course could have been better. Range of movies ok but not great

Pros: Reclinable seats.

Cons: The food!! The lights could be dimmed as it was a night flight.

Pros: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.