£440 Find Cheap Flights to West Virginia – Compare and Save

Lounge was top notch h with great variety of food and drinks. Cabin crew were great. Smooth flight.

My seat 3G did not go down fully and the buttons were not working properly

Food was the worst I’ve had on a VA flight. Normally it’s a lot better

The staff was not very polite but the flight was very very nice and comfortable and the entertainment was great

Unfortunately delayed 2 hrs due to faulty tyre.. which had to be changed, but better safe than sorry.

Security area in terminal 3 needs to be made much nicer. Less claustrophobic and use of glass and big ceilings wouldhelp

accomodating check in staff, friendly flight crew ( a crew member was speaking tactlessly and was overfamiliar with passengers

Seats need to be updated. Allowance needs to be made for dinner service at an alternative time

The crew should demonstrate flexibility by moving a screaming infant to its own seat with 1 parent

If I could fly Virgin Atlantic airlines to every place, I need to go, I would. Leaving Heathrow through the special virgin air entrance, security is completely white glove service. I love this airline. From ticketing agents to flight staff everyone tries to make it a wonderful & happy flight experience. I wish other airlines copied the positive culture of Virgin Airlines.

This aircraft was much better than the one we took two weeks ago to Edinburgh. The legroom was fantastic (two rows in front of our seats on the last trip), the seats were more comfortable, and the overall experience was improved. The movie selections are awful, unless one likes violence, intense contention, and sexual content. The so-called family films are limited to animations in spite of the many quality live-action films actually geared towards families. A note to Kayak and the survey engineers engaged to gather meaningful data for future passengers and possibly their clients: in many instances, the data you gather is skewed because you provide no "N/A" options, which forces one to choose an option that is not representative of the experience. I recommend your surveys and questionnaires undergo a serious review and update so that the data you collect is meaningful and represent accurate conditions and responses.

Cabin crew were good Food could be a lot better

Really good, premium economy is worth for a daytime flight coming back from europe

Horrible! We departed out of terminal 5, not only was the sign for flights and gate information were so badly organized that it took 2 minutes for all of the flight info load for the correct airline. One would think BA would have new and well managed jet ways, but no you had to take a bus to the plane. It took for every and detailed departure by 40 mins. I’ve had better class of service from Indian Airlines. BA needs to work on upscaling to meet the Industry norms. I can see regional airlines using this loading method but not on an international flight.

Plane features were VERY old and outdated. footrest cushion was completely lose, plane felt dirty and a bit grimy. i was in business class. the lead flight attendant, Mary made a few announcements that didn't seem to put the cabin at ease (it didn't necessarily bother me, but could have bothered others). she said "the seat cushions aren't FDA approved, so you have to put them on after we take flight." everyone had already applied the seat cushions, and saying something isn't approved for flight may cause alarm. she also said at one point over the announcement ... "we can't get up because we are too afraid of the jet stream impacts" -- again, not helpful to those who are nervous fliers.

Extremely comfortable airplane, everything looked brand new, how lovely! My seat in Premium Economy was ever so comfortable, I did not suffer the usual backache I suffer when doing the transatlantic flight. It felt like seating in a reclining armchair. I loved the foot rest, did not need to use the portable device I usually carry along with me to replace one. I loved the spaciousness in front of me, and that there were only two seats (Instead of 3 in coach) in the window row, wow what a difference in comfort. Coach seats are always just a little narrow for my hips. The support of the cushions was great, firm and offered good support . It was easy to come out of my aisle seat, although I'm 70. The staff was courteous, both meals were delicious, very carefully prepared, and creative (fruit + cheese for the second meal, instead of the usual bread sandwich)

The plane was up-to-date, and the free wi-fi was very much appreciated! All of the ports functioned well, and the entertainment choices made the flight much more enjoyable. One of the flight attendants was unfriendly, but the flight was enjoyable overall.

3 hour delay before takeoff & another 30 minutes on the plane before taxi to runway

Rudest flight attendants ever, waited over 20 for light to be answered and it never was then tried to flag down an attendant who said someone else would come, just needed water to take some medicine Food bad

My entertainment unit kept locking up and had to be restarted multiple times. Also those commercials for Budapest and Ralph Laureen. Come on those were stuff only those who can afford the outrageous fees of first and business class would be interested in.. And the fact you have no military discount is not good either,