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Boarding was slick and the plane left on time. Staff were all lovely.

Friendly crew, cabin clean & tidy and flight on time. Great experience

Good flight, friendly staff. Only a short one so no refreshments expected but they offered a glass of water which was welcome.

Seats too small. Really uncomfortable if neighbour is fat or simply selfish and invades your space.

Great flight, great crew, decent food. Premium Economy was very comfortable. I compare this flight to the one we took on BA from DC to London: Like a different airline. The food was atrocious, the crew aloof, and the cabin not as comfortable. Based on that first flight we said we'd avoid BA, but the return trip changed our minds.

Those seats were very comfortable. Nice leg room and food was great 👍

because the previous flight operated by BA was delayed, when arrived to the gate, I was surprised that I was taken out of this flight and they rebook me but with a different seat

delayed more than an hour with very poor boarding and service

We arrived at 430a for our flight. We only had carry on so we were sent to security. The BA person was tagging all carryon in case a shortage of bin space. We were on the plane like 20th and told we had to check carryon because it had a tag. Unexpected and unnecessary

The travel on premium economy class was very positive. Comfortable with plenty of space and leg room. The service throughout was top notch. Crew members were kind and helpful. Food and entertainment were excellent.

Based on my wife's damaged condition, BA very kindly upgraded us from cattle to business class. MUCH appreciated!! One of these days, as it gains more experience, BA MAY learn how to depart on time (with over 30 years experience with BA, no flight has EVER managed to leave on time), Once airborne, the entertainment was ever so very pedestrian. But the flight was uneventful and the cabin crew's service was superb. And whichever driver landed the aircraft had obviously done it before. But BA unfortunately is learning from that scuzzy airline Delta. Delta is ALWAYS stunned when one of its aircraft actually turns up anywhere and is NEVER ready to receive it -- even when it turns up where and more or less when it is supposed to, NOT an example worthy of emulation.

Flight crew were really rude & unwilling to help. We were their last flight of the day & they made it very clear they just wanted to get the flight done & everything we were asking to purchase was an inconvenience. Really disappointed with BA

Incredible. The upgrade to Business was a phenomenal way to end my trip, beyond grateful for the generosity and hospitality.

Great! Apart from small sitting in one the flight everything else was good