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Cons: Top cold inside. 35-40 % of the journey we had turbulences

Pros: We were able to bring our normal size backpacks as personal items even though they were certainly larger than the tiny personal item size limit.

Cons: We had a terrible experience with getting checked in online and adding a checked bag. Numerous issues getting in touch with the company and the call centre staff was rude and unhelpful. The website is glitchy. The fee for bringing checked luggage was very high. We won't use this airline again.

Pros: The food was amazing as usual. The crew's service was great!

Pros: I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers.

Cons: We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus.

Pros: Flight left on time and arrived 15 mins ahead of schedule, staff was polite

Cons: Larger leg room

Pros: fare

Cons: boarding process felt like herding

Pros: perfect

Cons: nothing could have made this flight better

Pros: Friendly staff

Cons: Fly on time

Cons: Food service was awful. They ran out of options and only had one choice by time got toward middle /back of the plane. This happened both ways. So if your seated toward the rear bring your own food and snacks if needed.

Pros: Flight overall was unremarkable. Aircraft was almost twenty years old and looked it.

Cons: Boarding via a bus was painful and inefficient. BA is selling more flights than it can accommodate at Terminal 5. Because plane was so old, the screens for the entertainment are laughably small and faded. Seats themselves are tired, with wobbly and dirty tray tables, and seatbacks that don't recline properly. Seat power is the outdated Empower standard, which doesn't work without a special adapter which virtually nobody has.

Cons: The attitude of ground staff

Cons: It is very uncomfortable to fly 5 hours on a seat without the possibility to lean back. The fixed back of the seat might be acceptable on short flights, but not on a 5 hours flight.

Pros: The seat was comfortable.

Cons: We were delayed for nearly an hour.

Cons: Was good flight overall, clean, friendly staff,

Pros: Customer service bad. One employee for checking-in in the airport . Can’t pay my baggage online. I was pay €80 for two bagged in the airport Tha fligh was to late (2 hours of layover)... incredible

Cons: Worst experience of my life. Delayed flight left us stranded in Rome. Blue panarama does nothing about it. Only online checkin is so terrible. Will not recommend. Will not fly again.

Cons: Incurred fee after fee to sit on a small plane with no room and deal with the rudest staff I have ever encountered. No complimentary drink or snack. Not worth the headache. Pay more and enjoy yourself.

Cons: first: they charged an extra 50 euro because my middle name was not on the ticket and there was no way to do that when I booked. There were at least 30 other passengers who were also charged the extra amount, and we had to wait 1 hour 30 minutes in line to pay that and change name on ticket. Flight was hour delayed and no one told us. Had to take a bus without AC to the plane which was very hot and uncomfortable. I will not fly this airline again.

Cons: the flight was lite more than 30 minutes. Economy class - you have to pay for the meal? Are they Low Cost Company or ? If so, just tell us like that. Prices are among the highest in the region and all you get is a glass of water and a small bag of snacks.

Pros: The air Serbia staff were top class

Pros: On time departure, and slightly early arrival. Everything ran smoothly. And seat spacing is quite generous!

Cons: It took a while to complete boarding, mostly because of carry-on luggage, but it did not delay departure.

Pros: My isle seat

Cons: Studardess were very unpleasant,2 times they passed my row,had to take out garbage by myself. Same movies were played on both flights (I had round trip)

Pros: The food was amazing as usual. The crew's service was great!

Cons: 3hours late

Pros: We were able to bring our normal size backpacks as personal items even though they were certainly larger than the tiny personal item size limit.

Cons: We had a terrible experience with getting checked in online and adding a checked bag. Numerous issues getting in touch with the company and the call centre staff was rude and unhelpful. The website is glitchy. The fee for bringing checked luggage was very high. We won't use this airline again.

Pros: Crew wasn’t on the top of their game, food was ok, entertainment was bad, old movies, poor selection.

Cons: I expected more from airlines lake Austrian.

Pros: Seat was very comfortable and lots of leg room. Food was good.

Pros: Great crew

Pros: Nothing

Cons: Flight delayed for one hour which caused us to miss our train. We had the longest check-in queue in the world although we have already checked in online and had our boarding passes in advance. Snack on board was a poor piece of biscuits

Cons: All god nice flight crew helpful. A well organized flight just what you would expect from a German airline

Pros: The seat wasnt comfutable

Cons: I

Pros: Staff was very good

Cons: Plane was very warm

Pros: Seats very comfortable

Cons: Nothing

Pros: Everything was great!

Cons: Nothing to complain about

Pros: Flight attendants

Cons: Free water please!

Cons: Ability to check in earlier.

Pros: Friendly staff

Cons: Fly on time

Pros: The food was amazing as usual. The crew's service was great!

Cons: 3hours late

Pros: We were able to bring our normal size backpacks as personal items even though they were certainly larger than the tiny personal item size limit.

Cons: We had a terrible experience with getting checked in online and adding a checked bag. Numerous issues getting in touch with the company and the call centre staff was rude and unhelpful. The website is glitchy. The fee for bringing checked luggage was very high. We won't use this airline again.

Pros: I have no time for you sorry

Pros: The seats could have been a bit roomier.

Cons: Boarding

Pros: Nothing

Cons: Everything

Pros: it was and, it was as well

Cons: nothing flying wise, but airport is kind of a maze, if is any short connecting flight and late arrival, you have to run fast.

Cons: Baggage reclaim very slow

Pros: Great crew and comfortable seat

Cons: It is very uncomfortable to fly 5 hours on a seat without the possibility to lean back. The fixed back of the seat might be acceptable on short flights, but not on a 5 hours flight.

Pros: The flight was short

Cons: My seat was sagging in from use. And some men were standing in the aisle, talking loudly and laughing while I was trying to nap. The staff did nothing about it.

Pros: We were able to bring our normal size backpacks as personal items even though they were certainly larger than the tiny personal item size limit.

Cons: We had a terrible experience with getting checked in online and adding a checked bag. Numerous issues getting in touch with the company and the call centre staff was rude and unhelpful. The website is glitchy. The fee for bringing checked luggage was very high. We won't use this airline again.

Cons: Top cold inside. 35-40 % of the journey we had turbulences

Pros: The food was amazing as usual. The crew's service was great!

Cons: Hotel was rubbish

Pros: The entertainkeb5 was

Cons: As someone who is 6 feet tall, I was ridiculously uncomfortable the entire flight. My knees were pressed against the seat in front of me, and when the woman in front of me reclined, I couldn't even unfold the tray due to a lack of space. I was very unhappy,

Pros: It was great.

Pros: The seats could have been a bit roomier.

Cons: Boarding

Pros: Easy check in and easy baggage claim

Cons: They can easily work on the food

Cons: Seat assignments sucked. Could not seat together

Cons: All good but crew wasn't very attentive - for example i had had to put my suitcase quite a few rows back because of lack of space at the end of the flight i had to wait for most of the plane to empty out in order to be able to retrieve it - the crew member who had originally indicated i put my suitcase further back and who was standing right by the cabin where the suitcase was stored saw all of this but didn't move to help in the slightest even though he knew i was waiting for a chance to get to my suitcase - in my experience of customer service i would have gotten it for the passenger and brought it to them to reduce the wait time

Pros: Even though the plan was full, the boarding process was quick.

Cons: Extremely old plain. The worst entertainment center i’ve ever seen: it was just ok for the 80’s. The crew seems to not knowing how to smile.

Pros: The crew were nice

Cons: Everything else Check in Seat assignments My seat kept going back it was so uncomfortable there was zero over head space even for my small bag

Pros: N/A

Cons: Boarded plane from front of plane back. I paid €18 extra for my seat and I was the last to board. My bag was taken from me because there wasn’t room and it was lost during my layover. Crew members were all scowling and not helpful.

Pros: I was seated next to my fiancé. We were separated on Blue air.

Cons: Really nice meal with Aegean airlines.

Pros: No complaints, Turkish airlines is simply one of the best company in Europe.

Pros: On time, friendly check in staff

Cons: Food was very poor in Turkish Airlines standards

Cons: Difficult trip and costly delays both ways. Going to Cairo from Istanbul we were delayed 5 hrs so we arrived at 1AM instead of 8:30PM the night before.

Pros: Turkish airlines is reaaly good

Cons: Food was served warm. Perhaps the menu could be better, but it wasn’t bad.

Pros: 10/10 would recommend..

Pros: Entertainment was great, excellent movie selections, and games.

Pros: Nothing

Cons: Time schedule Better customer services