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Cons: Top cold inside. 35-40 % of the journey we had turbulences

Pros: We were able to bring our normal size backpacks as personal items even though they were certainly larger than the tiny personal item size limit.

Cons: We had a terrible experience with getting checked in online and adding a checked bag. Numerous issues getting in touch with the company and the call centre staff was rude and unhelpful. The website is glitchy. The fee for bringing checked luggage was very high. We won't use this airline again.

Cons: Flight was delayed more 1:15 and it is a 35 min flight. If this happens so late in the night is even worse.

Pros: Good amount of leg space

Cons: Entertainment

Cons: Not a lot of legroom in my Premium Economy seat (10C). Seat itself just OK, the high price isn't justified. This flight is usually about one hour late and it was.

Pros: In The Austria my flight was terrible couse the official people didn’t help me I was with my baby I needed help for stroller for suitcase or something else just the guys watched me with they sad face , they didn’t was nice with me !!!

Cons: I don’t know I was nervous in Austria just I need to tell you for Washington it was the nice trip to Washington from Washington I had just better thiothere

Pros: Not very much at all

Cons: More seat room, better food, drop the damn Russian from announcements

Pros: Nothing

Cons: Lost my luggage! Poor customer service! Will never use this company again!

Pros: ABSOLUTELY NOTHING

Cons: WORST EXPERIENCE I HAVE EVER HAD WHILE TRAVELING ABROAD. I would never ever recommend Ukraine airlines to anyone. my husband and I showed up at 2:13pm for our flight along with 8 other guest to the airline. All TEN of us were denied boarding and the supervisor refused to tell us why. SCAM SCAM SCAM

Pros: Crew was very friendly and attentive.

Pros: The crew was great, nice and helpful.

Cons: The boarding process did not go smoothly.

Cons: Polish airline Should not be allowed to fly tomUs

Pros: Not a good experience rescheduling . The airlines and agents seemed to have formed a nexus to strip customers of money .

Cons: Fix this no cancellation and no refund nonsense . Plans change . And stop the charade of allowing changes but not really coz the change fee are so high and the process is super painful so that customer may drop the idea altogether

Cons: We boarded early, took off and arrived on time. Plane is comfortable, crew was friendly, all good.

Pros: NOTHING

Cons: COnnected from an international flight coming from philly. Due to customs we made it to our plane 30 Minutes before departure (8:52 for a 9:30 departure we were at the gate looking at our plane). Half the reason we were delayed is because not only did we have to pick up our bags and clear customs but we then had to recheck them, not a problem except for the fact that NO BODY WAS AT THE TICKET COUNTER. So Frankfurt airport was gracious enough to let us back through customs with our checked bags (after collecting them in baggage claim). When we showed up they wouldn't let us on the plane and charged us 350 dollar rebooking fee to leave the next day at 3 pm. it only gets worse as no one helped us to rebook, we had to call a number then then had us write an email to the company. I am still beside my self on how terrible of an experience this was as we had to do all of this calling from the Frankfurt airport because no one would help us in person (using skype).

Cons: Seats don't recline, no entertainment on board.

Cons: Great flight

Pros: Air Moldova staff did work out a series of other flights that got me to my needed destination after I called for a better solution than was offered.

Cons: I did not like that the flight was cancelled on short notice and the initial rebooking I was given was for 15 hours after my scheduled flight (which caused a domino affect that would cost me an additional $150). I did get a different booking when I called and requested it, but it turned a 9-hour travel day into a 24-hour travel; I only did not lose money because ItaliaRail was flexible with me and my hotel in my final destination allowed me a very late check-in. I did not like that Air Moldova did not contact me - my online booking source notified me of the change, not Air Moldova.

Cons: Top cold inside. 35-40 % of the journey we had turbulences

Pros: We were able to bring our normal size backpacks as personal items even though they were certainly larger than the tiny personal item size limit.

Cons: We had a terrible experience with getting checked in online and adding a checked bag. Numerous issues getting in touch with the company and the call centre staff was rude and unhelpful. The website is glitchy. The fee for bringing checked luggage was very high. We won't use this airline again.

Cons: Boarding

Pros: Nothing!

Pros: Crew was good. Flight was delayed because the crew was caught in traffic. Should have a rule in place that all crew are at the airport 2 or 3 hours before the flight is to leave.

Cons: The flight was good. Landing at the airport expect 2 hours through customs getting into the airport. Since you have to take a bus when you exit the plane.

Pros: Crew excellent...seats small and not too comfortable for business class.

Cons: Top cold inside. 35-40 % of the journey we had turbulences

Pros: We were able to bring our normal size backpacks as personal items even though they were certainly larger than the tiny personal item size limit.

Cons: We had a terrible experience with getting checked in online and adding a checked bag. Numerous issues getting in touch with the company and the call centre staff was rude and unhelpful. The website is glitchy. The fee for bringing checked luggage was very high. We won't use this airline again.

Pros: Entertainment players

Cons: Organization when boarding (a line vs. a mob of people from all different boarding groups) not organized at all. Ended up leaving about 45 minutes late.

Pros: The plane was comparatively clean

Cons: Staff need to be a little more genuine with their simles or just don’t give obvious fake ones.

Cons: Boarding crew was nasty will never fly with you guys again

Pros: I do like the clean aircraft, and pretty precise service. Also it was on time , for comfort the pillow and the blanket was nice . Some airlines doesn’t give anything anymore! Which is awful.

Cons: Just a small thing the lady who was serving and picking up the used cups said I have to finish the juice and after she can take it away. But I couldn’t finish because it was too sweet and I didn’t like the juice. So I had to get up and bring the cup to the back. That wasn’t nice. Also they at but flexible about giving choices. Only one kind of sandwich they had but I think there was one other kid also.

Pros: Had a row to myself...

Cons: Connection was awful. Boarding was a mess. My luggage never arrived to Kiev. 12 hours after it hasn't even been located. Tomorrow I continue my trip and have no clue if how and when I will get my luggage. Seems like I might be 4 days without it. AND NOBODY CARES...

Pros: Great crew. On time. Wasn't a full flight.

Cons: No entertainment or free drinks, that is lame.

Pros: ABSOLUTELY NOTHING

Cons: WORST EXPERIENCE I HAVE EVER HAD WHILE TRAVELING ABROAD. I would never ever recommend Ukraine airlines to anyone. my husband and I showed up at 2:13pm for our flight along with 8 other guest to the airline. All TEN of us were denied boarding and the supervisor refused to tell us why. SCAM SCAM SCAM

Cons: 24 hours was before flight was delayed 50 minutes and after when I was at airport an other 1 hour and 40 minutes delay , when You have a transfer flight to take it is not serious

Pros: Perfect timing between flights.

Cons: A small sandwich would have been nice:)

Pros: The staff were nice, the flight was on time. The meal was good.

Cons: There was no pillow on board and the flight was overnight.

Cons: Was very satisfied with everything.

Pros: The hotel was nice although I was unable to sleep due to the delays all around concerning my connecting flight. I am thoroughly upset because I contacted the airlines 3 times in May to express my concern with the 30mins layover. And to no avail. My worst concerns are being played out now. It appears that their isn’t any concern from the airlines about this catastrophe impacting so many people. Shame on you.

Cons: The connecting flight departed before the first flight landed. Then I was given the wrong information of gate departure by airport personnel. After running like crazy to find this gate for departure, the plane had already departed before we even landed. There wasn’t anyone around to help, and finally I found an airport worker who gave me the same incorrect information. She was as perplexed as was I. Finally, she directed me to the information booth where I was booked in a flight the next day. The food voucher was insufficient to cover dinner, i had to pay out of my pocket but I was frugal given the financial situation. The taxi service personnel were rude and it took a long time to taxi me to the hotel where I am unable to sleep because I have an early morning g departure. All in all, between the airport delays getting me to the hotel, lack of proper food and treatment by personnel, I am exhausted and lost sleep in the process.

Cons: Any other Airline first of all one hour late departure the airplane was way too hot ventilation did not work water leaking from the roof during the flight the food was worst I ever experienced on any Airline and overall will never ever fly that airline or recomend to anybody

Pros: The crew was good, the food waas so so

Cons: I had a sitze at the beginning economy class salon, but the toilet closer to me did not work, and all passenger should go to use it to the end of airflight. It was very uncomfortable

Pros: Had a row to myself...

Cons: Connection was awful. Boarding was a mess. My luggage never arrived to Kiev. 12 hours after it hasn't even been located. Tomorrow I continue my trip and have no clue if how and when I will get my luggage. Seems like I might be 4 days without it. AND NOBODY CARES...

Pros: Boarding was fine and crew was trying to facilitate and speed up the procedure.

Cons: Food was gross , extremely uncomfortable seats, asked for blanket and airhostess said that’s it’s only for kids, unprofessional cabin crew, speaking too loud and candid with each other, they need to teach their cabin crew how to speak gentle with the passengers.

Cons: Top cold inside. 35-40 % of the journey we had turbulences

Cons: 3hours late

Pros: Noting outstanding.

Cons: Seat comfort.

Cons: Seating is extremely cramped

Pros: The plane was comparatively clean

Cons: Staff need to be a little more genuine with their simles or just don’t give obvious fake ones.

Pros: On time & clean

Cons: Can’t really say

Cons: Seats don't recline, no entertainment on board.

Cons: Great flight

Cons: The lunch

Cons: We arrived for our flight 1 hour before the flight. They told us we were late then forced us to check one of our carryons because it weighed over 8 KG. (not too big just weighed too much) and was not a problem carrying on other flight. 10 Euros. We arrived at the gate 30 minutes before take-off and they had not started boarding yet. We were then pulled out of the boarding line and told that we had to pay a late fee of 60 Euros each because we were late. 180 Euros! We had to go back to the cashier counter in the ticket terminal to pay and then again go through customs/passport and transit screening. We still made it back to the gate in time to board and leave by departure time. We then waited for passengers from another connecting flight to arrive and board so we then left about 30 minutes late. Then the air conditioning was broken to we fumed in 90 degree heat all the way to St. Petersburg.

Cons: Staff on the ground seem to still display old socialist customer “service”. UIA fees are outrageous, charging for 2 nd cabin bag almost $40 and for airport check in iso web-site. If it was low cost carrier , which is not, annoying. Previous flight KBP to HRK on 5-21 offloaded despite confirmed sea

Pros: Make sure you check in online. You will be charge if you are not .

Cons: The food wasn’t the best and they ran out of some food

Pros: Nice crew. Plan made it to the destination.

Cons: Flight changed. Then late. My first experience could have been better.

Pros: everything good..

Cons: Well,my whole trip was an adventure! Problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so i missed the flight and the checked in bag

Pros: Nothing!

Pros: Always polite and accommodating. The seats are very comfortable and roomy. it was a pleasant quick flight

Cons: My luggage was left in Athens due to late arrivals in Athens to Munich. My son received his I didn’t, huge inconvenience

Pros: On time & clean

Cons: Can’t really say

Pros: Crew, seat

Pros: Crew

Cons: Huge delay... :(

Pros: Nothing. I will never put her tickets from From here again.