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We arrived in Malaga early but had to park at the back of the airport. We had to wait for the steps to arrive as well as buses to take us to the terminal. They had trouble with getting the steps into position and time gained pin the flight was lost especially with the tour around the airport to get us to the terminal. Immigration procedure seemed to work this time.

Apart from the delay, it was very good. Crew were great and the plane was great - looked like a newer one.

Generally excellent but a couple of areas could be improved. After boarding we were delayed a full 20 mins whilst various ground crew, flight crew, captain faffed around counting and recounting passengers. Said discrepancy between computer and manual. All OK in the end. So why o why did it take 20 mins to find all OK? No sense of urgency shown Secondly the seat base is just not supportive/resilienfor a 4½ hour journey - backside really aching by journey end.

The staff are just so friendly travelling alone was a bit scary but they made me feel comfortable and nothing was to much bother I loved how one of the girls was talking to the old ladies she really took time thank you jet2 shame I can’t get home with u guys 🥲

On time flight. Reasonable comfortable but a bit cramped. Excellent jet 2 staff as usual.

A good flight with friendly crew and check-in but disembarking was chaotic and badly managed

Flights were on time, boarding was straight forward. Very good attentive staf

Delays on both journeys - only found out before geting to the airport as had created trip within Kayak.

There is nothing I can think.of that jet2 need to improve They offer a great package. Very efficient

All was good but they should bring back seat pockets. It’s difficult trying to travel with small children and keep having to get stuff out of flight bag and then have nowhere to put it!

Smooth flight. Plane could have been cleaner, but passengers should dispose of their rubbish properly rather than leave to others to clean up after them.

Flight was great, I’ll never be a fan of the seats of catering, but I can live with that for cheap flights. Boarded early, departed early and arrived early

We loved our flight crew were lovely and we were comfortable.

Had a lovely flight arrived 25 minutes early food was good staff we lovely.

Boarded and sat on plane for 3.5 hours before taking off, Updates infrequent and no refreshments offered.

I didn't have food, and there was no entertainment as it was a short haul flight, so can't comment on those, The head cabin crew member was addressing the passengers like a telesales person reeling off terms and conditions; we didn't understand a word he was saying. This is the second time this year we have flown with Ryanair, and both times we've had to carry our luggage downstairs to walk to the plane. As were both OAP's this isn't really acceptable. We have another flight booked for September to Lanzarote, so hopefully that will be better.

Smooth journey made good time. The aircraft was littered and did not look very presentable.

Flight was ok until there was a sudden juddering in the plane and a severe sudden loss of height. There were a lot of distressed passengers and not a single word was said by the pilot or crew.

Awful, the plane was on time but Ryan Air chose to use it for another flight that was running late to avoid the 3 hour penalty so our own flight was 1.5 hours late. This meant a 1 am scheduled landing became 2..30 and we missed our car hire which costs us an extra £300 to rebook - bloody shambles

Stuck on run way for 2 hours before takeoff - tractor breakdown

Easyjet staff very helpful at airport as I need assistance. Flight slightly delayed both ways but soon made up the difference.

Flight on time clean and good legroom, what more could you ask on a one hour flight

Lovely cabin crew. Prompt takeoff and early arrival in Pisa

There was a delay because they had to switch planes it wasn’t explained very well nor were there updates.

Flight was two hours delayed then instead of flying to Gatwick we got diverted to Southend airport! Then they cancelled our flight and we all got told we had to get off the plane and make our own way to wherever we had to go? EasyJet just abandoned us, no help and as a tourist not knowing even where I was? Disgusting behaviour from the company!!

I’ve always flew with Ryan, but never again I’ll always fly with easyJet

There was no useful information given regarding the flight back to the UK from Tenerife. This despite the week publicised problems around the EES system and the delays caused to boarding. This aspect of the customer experience could have been much better.

Fast boarding, smooth takeoff and landing. plenty of space in seats. Excellent air-conditioning on a hot day. Perfect experience

Whole way through - far more professional and slick than I expected

Sitting on the last row in between the aisle and a massive person, all people going to the bathroom bumped into me including the flight attendants.

My experience on this flight was good. The seat I had had a lot of leg room, but it was so close to the aisle that the flight attendants kept bumping into my visual monitor connected to my seat to watch tv.

It was fine, but it cost me twice as much to return to Boston as it took me to get to Heathrow from Boston two weeks prior. I flew on Jet Blue over and it was half the cost of British Air.

Staff and comfort were great but first choice meal was unavailable even in row 21.

My only issue with my flight to Jersey was that the Gate wasn't announced until shortly before boarding, otherwise all went well even with how busy Heathrow was. I appreciate British Airways staff's politeness, hospitality and positive energy.

Boarding was smooth and speedy. Pilot explained route and that even though we taxied a little later than planned a tail wind meant we landed earlier than expected.

Cabin crew was very good. No wifi and no doors to the suites

Very timly. Great service !!! Pick up after meals can be swifter.

Straightforward boarding process. Pilot kept us informed during the flight, especially highlighting the fact that we would experience "significant braking" when we landed on the short runway in Florence. The flight attendants were pleasant. My chief complaint is that I was stuffed into a seat in the rear of the aircraft (row 29?). The seat pitch was soooo tight that my knees were hard against the seat in front of me as soon as I sat down. One inch more room would have made a difference. Thankfully it was not a super long flight, but it was quite uncomfortable and I had to work out the kinks in my knees once I deplaned. Is it really necessary to have the rows this close together??

Would not let me board with my fragile guitar so had to check it in. Who knows what the icicles did to it. Not happy. Had to run to catch my connection in Heathrow. After a bus and a train? Was asked by a guy in the middle seat to change my window seat with his girlfriend's middle seat further up in the plane and I was insulted. What nerve! The food was unhealthy and the seat was cramped. Could not wait to exit.

need more US friendly food options. Directions on getting to the next gate were terrible - resulted in long walks to the terminal and then finding I couldn;t enter there and had long walk back, then train to security then train back to where I started in the first place

The cabin crew were working extremely hard making passengers calm down and take their seats (it looks like this is a problem of flights to/from Tel-Aviv) and they were visibly tired. So, the crew is the best, but all the other Wizz Air pros and cons apply – reasonably priced tickets, narrow seat intervals, non-reclining and somewhat hard seats, messy boarding because of little overhead locker space caused by narrow seat intervals. Both my flights went on time, which was great.

Far easier than I expected it to be. Checked in online & had our boarding passes emailed through. Straight through security & boarded on time. No issues.

Great crew. Seats do not recline :( but it is budget so i should have known. Otherwise comfy leather chair. Slight slim chair but again budget so expected. No entertainment do makes journey boring. Recommend packing plenty of snacks and games or download plenty of films and music in your device. Staff excellent. Clean flight. On time.

Half an hour delay. Squeezed into a small Departure Lounge with very few seats. Noisy flight with screaming unruly kids. Loud IPads and Phones. Heaven!

Were delayed in the airport for 5 hours with no explanation. Flight kept getting delayed by an hour at a time and wizz air staff were no where to be found

The flight was delayed 5 hours and I'm and invalid,I wan a refund for this

4 hr delay and only told less than 2hrs before. Only given water and nuts on the flight as complimentary service. Left to wait in rain before boarding.

To be honest I did not like anything. Communication to why my flight was cancelled mid air 2 and half hours into my flight. Customer service desk were not helpful with providing information or a solution on what can be done.

What I liked new airplane Sitting was extremely uncomfortable! Crew not smiley at all Always chewing gum

The flight was cancelled just 4 hours before the take off...